1. Data Protection

We comply with the principles of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) when dealing with all data received from customers or visitors to our website.

2. Our Services

We only hold the data necessary to offer services provided on our website. We do not ask for or use more data than necessary to provide you with a proper service. This means we only process and hold data related to purchases and subsequent support related to those purchases in accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR). Any processing of your data is only done to provide or perform the services or products you have purchased.

3. Data Protection Register

Data is only used for the purposes described in our entry on the Data Protection Register.

4. Required Period

We only hold personal data for as long as necessary. Once data is no longer needed, we delete it.

5. Card & Payment Processing Data

We use third-party payment providers to handle card and payment processing data securely. We never see or store any card or payment information. In accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR), any other data is only used to process your purchase securely. In accordance with Article 6(1)(c) of the General Data Protection Regulation (GDPR), we need to retain data related to all purchases to fulfil our existing legal obligations to account for tax and VAT on all transactions.

6. Backup & Data Storage

For administrative reasons, customer data and email subscription data may be passed to and stored securely with third-party service providers located outside the UK or the EEA (European Economic Area). This is done to back up and preserve your data where it is needed to carry on offering a service to you.

7. Data Requests & Right to Erasure

As a customer, you can at any time (and free of charge) request details of the data we hold relating to you – and you can also request any such data is amended or deleted – the right to erasure (the right to be forgotten). Please note that if you request the deletion of your data, this may prevent us from offering any further support relating to your previous purchases or services offered to you.

8. Email Updates

We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service. Our email service is an opt-in service only, with your prior consent required in accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR). This means to subscribe; you must enter your details into the email subscription page and submit them to us.

9. Our Promise

We never sell rent or exchange mailing lists.

10. Data Sharing with Partners

We do not share commercial or technical data with our partners unless we have specifically sought and obtained your prior approval. Where we request such approval, we will always fully disclose our partners' details and how your data is used – please see the Schedule to this policy for further details. Please note that even when we have your specific consent, we only share data with partners that operate their own privacy policy in full accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

11. Spam

In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails (popularly known as Spam) to email addresses.

12. Product Updates

We may send emails to existing customers or prospective customers who have enquired or registered with us regarding products or services directly provided by us.

13. Email Content

All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how to unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with "unsubscribe" as the email subject heading.

14. Cookies

We use essential cookies for your basket, checkout, security and saved privacy choice. Optional Google Analytics is used only after you accept analytics cookies. It helps us understand website use and may involve online identifiers, device and browser information, and page interactions processed by Google. These identifiers should not be treated as anonymous. The analytics tag is held back until acceptance and when analytics is rejected. You can shop without accepting analytics.

WPConsent remembers acceptance or rejection for up to 180 days in your browser. You can change or withdraw your choice through the Cookie settings link in the footer or the floating settings button. See our Cookies Policy for cookie names, durations and further information, and Google Privacy Policy for information about Google.

Cookie choices are separate from email marketing consent. Accepting or rejecting analytics does not subscribe or unsubscribe you from emails, prevent order processing, or stop us using order records to exclude customers who have already bought this season from subsequent purchase reminders. Necessary order confirmations and fulfilment messages are unaffected.

15. Contact Us

If you have any questions relating to our Privacy Policy or wish to contact us regarding the data we hold relating to you, please email us at support@freerangechristmasturkey.co.uk or visit our Contact page.

This policy was last updated on 1st October 2026

Schedule

Data will also be shared with Lisa Trading as Frogs Abbey for the marketing of the farm overall.

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